Turn the pen around and blow air continuously for 3 seconds into the end where you see the dosist logo. It should vibrate and you should see vapor. Let it stand upright (with the dosist logo at the bottom and the reservoir at the top) for up to 2 minutes. Then try inhaling as normal.
We would still love to pass this experience along to our product team. If you would please submit the form we would love to check back with you to make sure you're doing well.
We would love to learn more about what issues you are experiencing. Please complete the form so we can further assist you.
If you are having trouble opening your dosist dose pen packaging please watch this 30-second video for dose pen 50 or dose pen 200.
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